Last updated: December 30, 2025
If you are experiencing a medical emergency, please call 911 (or your local emergency number) immediately. iDoctor is not equipped to handle medical emergencies and should never be used as a substitute for emergency medical services.
iDoctor is NOT a doctor, medical professional, or healthcare provider. This service is designed for educational and informational purposes only. Always consult with qualified healthcare professionals for medical advice, diagnosis, or treatment.
1.1. By accessing or using iDoctor ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
1.2. We reserve the right to modify these Terms at any time. Continued use of the Service after any modifications constitutes your acceptance of the revised Terms.
1.3. You must be at least 18 years of age to use this Service. If you are under 18, you may only use the Service with the involvement of a parent or legal guardian.
2.1. iDoctor is NOT a licensed medical professional, doctor, or healthcare provider. The Service is an artificial intelligence-based tool designed to help you understand and organize your medical records and health information.
2.2. The information provided by iDoctor is for educational and informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
2.3. iDoctor does NOT:
2.4. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or interpreted through iDoctor.
2.5. If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately. iDoctor is not designed or intended for use in emergency situations.
3.1. iDoctor provides AI-powered analysis of medical documents, including but not limited to blood test results, imaging reports, doctor's notes, and prescriptions.
3.2. The Service helps users:
3.3. The AI analysis is based on general medical knowledge and may not account for your specific health circumstances, medical history, or individual conditions.
4.1. You are responsible for:
4.2. You acknowledge that you are solely responsible for any decisions you make based on information provided by the Service.
4.3. You agree not to rely solely on iDoctor for any health-related decisions and to always verify important health information with qualified medical professionals.
5.1. You agree NOT to use the Service to:
5.2. We reserve the right to suspend or terminate your access to the Service for violations of this Acceptable Use Policy.
6.1. Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
6.2. By using the Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
6.3. We implement industry-standard security measures to protect your health information, including encryption at rest and in transit.
6.4. You retain ownership of the medical documents and health information you upload to the Service.
7.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IDOCTOR AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
7.2. The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.3. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
7.4. In no event shall our total liability exceed the amount you have paid to us in the twelve (12) months preceding the claim.
8.1. You agree to indemnify, defend, and hold harmless iDoctor and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:
9.1. The Service, including its original content, features, and functionality, is owned by iDoctor and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
9.2. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
9.3. You retain all rights to the medical documents and health information you upload. By uploading content, you grant us a limited license to process and analyze your documents solely for the purpose of providing the Service to you.
10.1. We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.
10.2. You may terminate your account at any time by contacting us or using the account deletion feature in the Service.
10.3. Upon termination:
11.1. Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiations.
11.2. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
11.3. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against iDoctor.
12.1. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
12.2. You agree to submit to the personal jurisdiction of the courts located in Delaware for any actions not subject to arbitration.
13.1. We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting a notice on the Service or sending an email to registered users.
13.2. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.
13.3. If you do not agree to the revised Terms, you must stop using the Service.
14.1. Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14.2. Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
14.3. Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and iDoctor regarding the Service.
14.4. Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
If you have any questions about these Terms of Service, please contact us at:
Email: legal@idoctor.app
By using iDoctor, you acknowledge that you have read, understood, and agree to be bound by these Terms.